MA Lottery Processes First Remote Ticket Cashing Transaction in Mobile App

Function will provide multiple benefits to customers as well as the environment

DORCHESTER, MA (May 5, 2021) – The Massachusetts State Lottery has successfully processed its first remote ticket cashing transaction through the Mass Lottery mobile application, a significant step in the introduction of digital technology that will provide multiple benefits to customers as well as the environment.

“Making remote ticket cashing transactions available is a terrific advancement for the Lottery in accommodating our customers,” said State Treasurer Deborah B. Goldberg, Chair of the Massachusetts State Lottery Commission.

“It has the added benefit of positive environmental impacts as it helps reduce carbon emissions by eliminating a lot of driving and production of paper checks.”

The remote ticket cashing feature gives customers the ability to claim prizes of $601 to $5,000 securely through the Mass Lottery app and receive their winnings electronically to their bank account.

“Our team has done a great job in getting us to this point and we are pleased to have reached this milestone,” said Michael Sweeney, Executive Director of the Mass Lottery.

“With this successful first transaction, we are moving into the next phase of testing and we look forward to positive results.”

Elaine Tellstone of Blackstone has the distinction of being the first customer to process a prize claim through the mobile app, receiving payment for a $1,000 instant ticket prize a day after submitting her claim.

“It was just so simple – it took less than five minutes to scan my ticket and submit my claim,” said Tellstone.

“Depending on traffic and how many people were in line, it would’ve taken about two hours out of my day to claim my prize in person in Worcester.”

Last fall, the Mass Lottery added a remote ticket scanning feature to its app, allowing customers to scan tickets to see if they are winners. Over 16,000 users have registered to use this feature and over 2.8 million tickets have been scanned.